Mamoun A. Alzubi, M.Sc.

alzubi.m@gmail.com | +1 708 513 8905 | 2533 Old Tavern Rd. Lisle, IL 60532

 

Alcatel-Lucent | Naperville, IL => NOKIA Jan 2016 Sep 2011– Present

 

LTE/4G eNodeB Data Engineer Oct 2013 – Present

§ Providing 24x7 Support – T2 Support- for LTE and associated network elements including – eNB, MME, SGW/PGW.

§ Responsible for supporting E-UTRAN eNodeB including the ALU 992X (EVDO/LTE multimode BTS/eNB) family and ALU 94XX (eNodeB) family. Including but not limited to HW, SW, and performance issues.

§ Supporting new network commissioning, integration, configuration teams

§ Assist outage teams in conducting outage recovery and post-outage RCA analysis and review with customers.

§ Operations Administration Management / Performance Management (OAM/PM). SAM Administeration.

§ Accessing remote sites, reviewing/collecting log files, coordinating the duplicating or testing of the issue, gathering traces, logs, files, translations, etc.

§ Administering trouble tickets that are assigned to you to reflect the status of the issue to both internal personnel as well as customers.

§ Developing training material for new coming eNodeB engineers.

 

EVDO-RNC/3G Data EngineerSep 2011- Sep 2013

§ A member of the Wireless Technical Support Center (WTSC), functioning within the EVDO-RNC team.

§ Provide post sale live support to Alcatel-Lucent Radio Network Controllers (EVDO RNC-9271).

§ Troubleshooting of various software/hardware issues.

§ Support retrofit, software upgrade and temporary fix activities.

§ Provide live service outage support.

§ Analyze, design, develop and test products/services/improvements/bug resolutions for integrated hardware/software systems as per customer’s requirements.

§ Resolve customer trouble tickets.  Diagnose complex problems/issues (i.e., hardware, software, combination) and provide resolution or recommend corrective actions.

§ Manage and plan technical requirements from customers’ needs.

§ Define and manage product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, Retain technical and design knowledge for assigned products and technologies.

§ Test/verify cell configurations and connectivity to the RNC

 

Summer internships                         Jun 2010-Aug 2010 & Jun 2011-Aug 2011

§ IMS Capacity Performance and Reliability Testing (CPRS) − IMS Automation Project

§ Expanding automation scripts to include different types of labs as well as different test scenarios.

§ Generate one generic script to be run on all types of Labs, call loads and test types. The script automates the whole testing procedure including starting the simulators to launching the call load and gathering data and perform analysis.

 

Rushrash Surveillance Technology| Chicago Ridge, ILJun 2008 - Jun 2010

Surveillance and installation engineer (Project Based)

§ Site assessment and project feasibility study

§ Project design and specifications selection

§ Site preparation and installation supervision

§ Testing, commissioning and maintenance

 

 

 

Education

Purdue University | Hammond - Indiana2009-2011

Master of Science: Electrical and Computer Engineering

 

University Of Jordan | Amman – Jordan2003-2008

Bachelor of Science: Electrical Engineering

 

Certifications

§                                           NRS I (Alcatel-Lucent Network Routing Specialist) IP Scalable Networks 4A-100 (CCNA equivalent)

§                                           ALCNF (Alcatel-Lucent LTE Certified Networks Foundation)

§                                           ALCNA (Alcatel-Lucent LTE Certified Networks Associate)

§                                           ALCNP (Alcatel-Lucent LTE Certified Networks Professional)

 

RESEARCH AND PUBLICATIONS:

§                                            ‘User Zoning Handover: An Approach for 4G Mobility’. Mamoun Alzubi, Muhammad Anan. IWCMC Conference 2010. Caen, France.

§                                           ‘User Zoning Handover Simulation: A Comparative Study’. Mamoun Alzubi, Muhammad Anan. NGMAST 2010. Amman, Jordan.

 

Technical Skills

 

Languages & Software:   Shell Scripting, C++, Java, Javascript

Operating Systems:     UNIX, Linux, Windows.

Protocols:                     MPLS, SIP, TCP/IP, RIP, SNMP, NETCONF, OSPF, BGP, ISIS, and IEEE802.11/16/21.

Wireshark, BMC Remedy (CARES), SecureCRT

Sufficient Knowledge in: 3GPP, 3GPP2, LTE, GSM/GPRS, CDMA2000 (EVDO)/ WCDMA, IMS, Automation.

Cloud services/concepts, SaaS, IaaS, PaaS. Cloud Core

Network function virtualization (NFV) and software-defined networks (SDN)

Familiar with ALU products: 5620 SAM, eNodeB (9412), Multimode LTE/CDMA/EVDO Base Stations (9226, 9227, 9228, 9229), Macro/Micro/Femto Small Cells, TRDU, RRH, Routers (7750) 77XX family, MME, PCRF, SGW, PGW, HSS, HDM, MDM.
EVDO RNC (9271), OMP/OMC-RAN (9253/9254).

Soft Skills

Problem solving • Decision-Making • Active listening • Mathematics • Adaptability • Critical observation and keen monitoring • Positive attitude • Self-Confidence • Ability to accept and learn from criticism • Performs well under pressure • Team player • Patience • Time management • Motivation • Negotiation • Excellent technical writing